Rental Management Features

Rent collection over M-Pesa

Tenants pay by M-Pesa and the payment is matched to their unit automatically — no more reading through SMS messages to work out who paid. Tenants can be prompted with an STK push, or pay to a paybill and have the payment reconciled on arrival. Receipts are issued instantly and the balance updates in real time.

• Automatic reconciliation of M-Pesa payments to the correct tenant and unit
• STK push so tenants can pay from a prompt on their phone
• Instant receipts and a running statement per tenant
• Withdraw collected rent to your own M-Pesa or bank account
• Option to connect your own paybill and keep 100% of the rent

Property and unit management

Keep a complete register of what you own or manage — properties, blocks, houses and individual units, each with its rent, deposit, status and occupancy history. Vacancy is visible at a glance rather than reconstructed at month end.

• Properties organised into blocks, houses and units
• Per-unit rent, deposit and utility charges
• Occupancy and vacancy tracking across the whole portfolio
• Works for a single rental house or thousands of units

Tenant and lease management

Every tenant has a profile with their unit, lease dates, deposit, payment history and documents attached. Arrears are calculated for you, and tenants get their own portal where they can see their statement and pay without calling you.

• Tenant profiles with full payment and occupancy history
• Lease start and end dates with renewal visibility
• Automatic arrears and balance calculation
• Invoices and rent demands generated each period
• Self-service tenant portal for statements and payments

Agent and caretaker portals

Property managers, letting agents and on-site caretakers each get their own login with permissions scoped to the properties they actually manage — so you never have to share your own account, and you keep an audit trail of who did what.

• Separate portals for landlords, agents, caretakers and tenants
• Access limited to assigned properties and blocks
• Invite staff by email or phone instead of sharing credentials
• Role-based permissions across every action in the system

Maintenance and issue tracking

Tenants raise issues from their portal, caretakers pick them up, and you can see what is outstanding on which unit — instead of tracking repairs through phone calls and WhatsApp.

• Maintenance requests raised by tenants or caretakers
• Assignment, status and resolution history per request
• Costs recorded against the property they belong to

Reporting and statements

Know what was collected, what is outstanding and what each property earned, for any period, without rebuilding a spreadsheet. Statements can be shared with owners, tenants or your accountant.

• Collection, arrears and occupancy reports
• Per-property and per-tenant statements
• Downloadable records for accounting and tax
• Document storage attached to properties, units and tenants

Notifications

Rent reminders, payment confirmations and account notices go out automatically by SMS and email, so tenants are prompted before rent is late rather than chased after.